Reviews for 2010 are now being accepted.

You may request a 2010 review using one of the following methods:

ONLINE using the Review Request tab on WebPro

TELEPHONE by calling (615) 862-6083
(weekdays between 8:00 a.m. and 4:00 p.m.)

IN PERSON by visiting our offices
800 2nd Avenue North, Suite 1 (Directions)
(weekdays between 8:00 a.m. and 4:00 p.m.)

Please note that informal reviews for the 2010 tax year do not affect the assessment or subsequent tax bill for the 2009 tax year.

As in our informal reviews for the 2010 tax year, our appraisal staff will consider your opinion of market value and review the documentation you submit to support your opinion. The reviews will be conducted as staff time is available during the remaining weeks prior to May 1, 2010. You will be notified of the results the latter part of May, 2010 – which will give you sufficient time to file an appeal for the 2010 tax year if you do not agree with the results. See the following link for information: Appeals Flowchart

Please read the APPEAL TIP below to help you determine how to present your information.

How To Request A 2010 Review Online

Go to the WEBPRO site (linked below) and input your property information in the Search boxes and click the GO button.

This will bring up a page under the SEARCH tab with your property Parcel ID, Location and Name listed.

Click on any field - Parcel ID, Location, Owner - and the basic information on your property will then be displayed under the SUMMARY tab. (Please note that the information shown represents the 2009 Tax Year information as it presently exists in our files. Normally, the 2009 appraisal and assessment figures will remain as your values until the next scheduled reappraisal in 2013 -- unless there is a change in the property characteristics, such as construction or demolition of an improvement.)

Just below the top row of tabs is a list of links; the fifth link from the left is "Review Request".

Click the "Review Request" link.

NOTE: Our online files have been updated to reflect any changes resulting from the informal reviews and Metro Board of Equalization changes for tax year 2009. You can access those files by clicking WEBPRO here, or "Property Data" on the left, or "View WebPro Data" on the right. A Notice of Informal Review Results was mailed to property owners who requested an informal review.

Appeal Tip

When appealing an assessment, you should state your opinion of the market value of the property as of January 1st of the tax year and also provide evidence to support your opinion. Good documentation includes:

  • a recent deed, appraisal, or closing statement;
  • an engineering report that identifies a problem with the land or improvements;
  • a construction invoice indicating the cost of improvements;
  • a sales report of comparable property in your neighborhood.

The assessment and taxation processes are separated under Tennessee law, and the Assessor has no control over tax rates or taxes. A complaint of higher taxes is not considered a viable cause to request a reduction in your appraised value or assessment. The Assessor must appraise your property at its market value and cannot reduce values simply to lower someone's taxes.

Research Online

Using WebPro, you can look up the appraisal information on your property and others. So if you want to compare your appraisal with those of your neighbors, you can do so.

If you would like to view the Property Data on WebPro, click here. This will take you to the WebPro interface where you can search by Owner Last Name, Street Address, or the Parcel ID number printed on your assessment notice. You can view basic information in our files that we use to help determine appraised value of your property and others. Further instructions are available there.

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